General
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Why can’t I chat in-game?
If you set your age to under 16 when you started playing Star Wars: Galaxy of Heroes, your account is considered to be underage and can’t ch...
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Getting help
You’re already partway there! When you select Help, we’ll offer you a selection of articles that may help you, based on where you are i...
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I want to change my payout times
You can do this in-game twice per year: Tap the Settings cog at the top left of the Cantina home screen. Tap Time Settings.Changing the Dail...
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I bought something and didn’t get it
If you’re sure your purchase went through and you were charged for it, try tapping the Settings cog on the main Cantina screen, then tapping...
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How do I add Allies?
Once you’ve reached level 18, tap the Allies button on the main Cantina screen.Enter your friend’s Ally code in the box, then tap Invite.You...
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Where are my rewards?
Many of your rewards are delivered to your in-game mailbox. Try to claim your rewards as they come in so there is no risk of your mailb...
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Why can’t I join a Legendary event?
Legendary events have specific unit and star and/or gear level requirements. You won’t see a Legendary Event in the Events section if you do...
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How do I report another player?
Report cheatingMessage CG_Leviathan on the official SW:GOH forums to report suspected cheating or other game-related issues. Here’s how...
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I want to know more about the Apple gift card promotion
The Star Wars™: Galaxy of Heroes x Apple gift card promotion is only available in theUnited States, Canada, Mexico, and Brazil through sel...