How to recover lost progress
Technical Help
Getting help
General
I want to appeal a ban or suspension
Reporting bans/suspensions
I want to transfer my SW:GOH mobile progress to PC
How do I move my account to a new iOS device?
Gameplay
How do I log in on a new iOS device?
Why can’t I chat in-game?
I want to change my payout times
More
How do I upgrade my units?
What are Mods?
What are Relics?
What are the changes in the Campaign Battles?
Where did Mod and Fleet battles go?
How do I unlock Hard mode in Campaigns?
Why didn’t I get Raid rewards?
Why couldn't I join Territory Battles or Territory Wars?
Why can’t I join a Raid?
Where’s my Ally code?
What’s my Player ID?
How do I log in on a new device?
How do I unmute someone?
I want to report someone
What is the Coliseum?
What is my Coliseum Rank?
My Coliseum Tier Went Back Down. Why?
How can I unlock Normal and Hard mode in Conquest?
What is the difference between Sectors in Conquest?
I just beat Conquest, but the next difficulty hasn't unlocked. Why?
What is Galactic War?
What is the restart option in Galactic War?
How often can I complete Galactic War?