You’re already partway there!

 

When you select Help, we’ll offer you a selection of articles that may help you, based on where you are in the game or in response to a search term you entered.

 

If the articles don’t answer your question, tap No, I need to talk to someone.

 

This will create a ticket with our support team. When an Advisor is free to chat with you, they’ll message you in-game, and you’ll be notified if you’re currently playing.

 

If you’re not currently playing, you’ll see their message next time you log in.